Delete Your Aven Account

How to request deletion

Open the Aven app and go to Settings.
Use the in-app delete account option if it is available on your build.
If you cannot access the app, email from the address linked to your account.

What to include in your request

the email address linked to your Aven account
a short statement that you want your account deleted
optional details that help us verify the request if you no longer have app access

What will be deleted

account profile information associated with your Aven account
cloud-synced study content associated with that account
associated service metadata that is no longer required to operate, secure, or comply with law

What may be retained for a limited period

billing and subscription reconciliation records
fraud, abuse, and security records
data that must be retained to comply with legal obligations
short-lived backups before they cycle out

Subscriptions

Deleting your Aven account does not automatically cancel an active Google Play subscription. If you subscribed through Google Play, you should also cancel your subscription in Google Play to avoid future renewals.

Response timing